Drahi and Goei just want to milk the cow dry and sell it to Comcast or Charter in the next several years. Understand this Altice literally doesn’t want to do anything. Generally cable internet problems are not customer hardware issues, it’s the cable plant. OSP are the only people with rights(in Optimum land) to inspect the cable plant(tap, plate, amp, etc.) that services your home. Something is wrong down or out away your home. If Field Services replaced your cable drop, inside coax, several modems, routers, splitters, network cables, etc., then the problem is not in your home.You need to have OSP come out to your premises. Setting up the appointment 1 week out gives the PUC and FCC time to rip Altice a new one and force their hand.Call Optimum and setup and appointment for 1 week out.File a complaint with your Public Utilities Commission (PUC).If I remember any tip i will let you know You will be able to watch anything on the internet! TO AVOID YOUR SERVICE BEING SUSPENDED DUE TO COPYRIGHT download 911 which is like a better type of VPN and pay for it.Try buying any other software so you can watch tv on it like the amazon’s firestick. If they are the only service provider on your area get FIBER and DONT USE THEIR CABLE ITS DOG □.If you return an equipment check on the next bill if they removed the fee of it.DO NOT TRUST any technicians, the 100% of them are subcontracted and the 95% doesn’t even know what they are doing.If your bill is too high, CANCEL the service and open a new account under a new name, could be your wife, older son and you will be able to get one of the promotions at.Yearly call Customer care 87 and tell them that you will leave the company if they don’t give you a new promotion ( see next ).Their equipment is GARBAGE □ buy your own and don’t waste your time.Some agents do nothing and you think that they solve a problem. ALWAYS try to double check any changes that you make on the service via the chat support.They don’t provide any kind of email support. News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels. Lightpath is currently available in 21 state and serves more than 375,000 businesses. Lightpath- A internet and telephone service for business. Optimum Voice- a Voice over IP (VoIP) telephone service Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. No other ISPs near me? Guide to startup ISPs Guide to using your own router with Optimum Do not give your account number, address, phone number, etc to any user claiming to be an employee. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. You may also contact u/ItsOptimum.įor a list of helpful threads please check the sidebar on /r/optimum. If you want a response from the company it is best to contact Customer Support.
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